Delivery and Returns

Delivery

We will deliver to your door, anywhere in the UK mainland, free of charge, normally within two working days of receiving your order.

You must be over 18 to purchase and receive our wines, and proof of age may be required on delivery.

Returns

Returns are permitted within 30 days of purchase. No refunds or exchanges are permitted after this time. 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To arrange your return, please email reception@twobridges.co.uk for further instructions.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If your refund is approved, a credit will automatically be applied to your credit card or original method of payment. 

Exchanges (if applicable)

We are only able to replace items if they are defective or damaged upon delivery. For assistance with exchanges, please email reception@twobridges.co.uk .